How can we help you?

Yes, you can and it’s easy! You may change or cancel your booking in “My Bookings” section. We recommend reading the modification and cancellation conditions carefully.
We remind you that changes are subject to availability and final price variations. Therefore, analyze the need for changing your booking, especially in high demand periods.

You simply have to access “My Bookings” and select the option ‘cancel’. Or you may contact us through any of the available communication channels.
The booking allows cancellation without charge until 24 hours before the date and time of vehicle pick up. We recommend always canceling your reservations in advance to avoid penalties.

If the reservation is canceled by the rental company because the customer failed to meet the minimum rental requirements (minimum age required, driver’s license valid in the country of destination, valid passport, valid credit card for security deposit, printed voucher, etc.) or if you do not show up to pick up the vehicle, there will be a 100% penalty.